Your hat will be shipped to you in perfect condition, ready to be worn and loved. While the hats are durable and our kids wear them out all of the time, with continued use the felt will become softer and may start to curve upwards. This is perfectly normal, especially when worn by a child. The hats should not be left in direct sunlight as the color and paint may become affected.

Should the hat arrive damaged, please advise us right away at bruceandnoah@gmail.com and we will discuss options for replacement with you.